Collection of personal information
When you make a purchase or attempt to make a purchase through our website, we collect the following personal information provided by you:
- Your name
- Contact details (such as your address, email address and telephone number)
- Billing details (such as your credit card number and expiry date)
When you visit our website, we also automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Usage of personal information
We use the order information provided by you to fulfill your order and to communicate with you about your order. For example, we use your credit card details to process payment, we use your name and shipping address to ship your order, we use your email and phone number to communicate with you about your order, and so on.
With your permission, we may also send you promotional emails such as newsletters and sale announcements. If you no longer wish to receive promotional emails, you can opt out from our mailing lists anytime by clicking the ‘unsubscribe’ link at the bottom of each email.
We will never sell or distribute your personal information. However, we do share your information with third parties for operational and marketing reasons.
Shopify - We use the Shopify platform to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy
Courier companies - We use your name, contact details and shipping address to ship your order.
Google Analytics - We use google analytics for statistical purposes to help us understand how our customers use our website. This information is not personally associated with you.
Facebook - We use the Facebook pixel on our website to track the success of our marketing and advertising campaigns. This information is not personally associated with you.
We may also share your personal information if we are required to do so by law.
We use Secure Socket Layer (SSL) encryption technology to ensure the secure handling of your billing information. When you make a purchase, your credit card details are encrypted and sent directly to our PCI-DSS compliant payment gateway, Shopify Payments, who will process the payment. We do not see or store any of your credit card information. Once the transaction is completed, your card details are automatically deleted.
When you place an order through our website, we will maintain your order Information for our records unless and until you ask us to delete this information.
You have the right to view and to request correction or removal of any of your personal information. If you would like to view or update your details or if you have any privacy concerns, please email us at firstname.lastname@example.org or write to us at PO Box 64017, Botany 2163, Auckland, New Zealand.